website Privacy policy

Last Modified: 10/27/2021

1. INTRODUCTION. The Dog Abides, LLC (“Company”) respects your privacy. This Privacy Policy sets forth Company’s policy with respect to the types of information we may collect from you or that you may provide when you visit www.thedogabidesllc.com (“the Website”), including any content, services, functionality, mobile applications, downloadable materials, and courses (“the Services”). If you do not agree with our Privacy Policy, your choice is to not use our Website. By accessing or using this Website, you agree to this Privacy Policy and the Terms of Use.

2. CHILDREN UNDER THE AGE OF 16. All website users must be at least 16 years of age. If we learn we have received information from a child under 16, we will delete the information. If you have reason to believe that a child under the age of 16 has provided Personal Data to us through the Website or Services, please contact us and we will endeavor to delete the information from our records. If we learn a user is under 16 years of age, we will not disclose any personal information to any third parties unless the user has given opt-in consent. If you have reason to believe that a user is under 16 years of age, notify the Company in order to prevent disclosure of any personal data without opt-in consent.

3. WHEN WE COLLECT INFORMATION FROM YOU. We collect data and process data when you access our Website, fill out forms on our Website, register, make a purchase, sign up for our newsletter, or use or view our website via your browser’s cookies. 

4. WHAT TYPES OF INFORMATION WE COLLECT FROM YOU.

A. Voluntary Information

i. When you visit our Website or use our Services we collect certain types of information from you. This includes your name, email address, mailing address, phone number, credit card information, age, or other information you provide to us. 

B. Automatic Data Collection

i. We also collect information automatically through cookies and other tracking technologies such as information about your internet connection, your IP address, traffic and location data, logs and other information. The information we automatically collect helps us to improve our Website and deliver a better service.

5. HOW WE COLLECT INFORMATION FROM YOU. 

The technologies we use for automatic data collection include “cookies.” Cookies are small files placed on the hard drive of your computer that enables the website or service provider’s systems to recognize your browser and remember certain information. We use functionality cookies to recognize you on our website and remember your previously selected preferences. We use analytics cookies to collect information about your visit to our website to help provide you with the best experience. You may refuse to accept browser cookies by activating the appropriate setting in your browser but if you do you may not be able to access certain parts of our Website or Services. Your User Content is transmitted to others at your own risk.

6. HOW WE USE YOUR INFORMATION. Processing of your information is necessary for the purpose of legitimate interests and does not infringe on any fundamental rights and freedoms. We use your information to understand and store information about visitor’s preferences, to compile aggregate data about site traffic and site interactions, to provide you with information, products, or services that you request from us or that we think you may like, to provide you with notices about your account, to carry out billing and collection, for customer support, for marketing purposes, and in any other way we may describe when you provide information to us. We do not sell personal information or consumer data for monetary gain or valuable consideration. 

7. THIRD PARTY DISCLOSURES. Some content or applications on the Website and in our service delivery are served by third parties. We do not control third parties’ tracking technologies. You should consult the privacy policies of any such third party for more detailed information on their practices.

The third party applications we use include the following:

Stripe (payment processing)

BusyPaws (scheduling, content delivery, customer relationship management)

Squarespace (website, email marketing)

Zoom (teleconferencing)

This list may not be all inclusive and is subject to change. 

8. HOW WE DISCLOSE YOUR INFORMATION.

  1. We may disclose aggregated information about our users and information that does not identify any individual without restriction.

  2. We do not disclose personal information that we collect or you provide as described in this Privacy Policy to third parties, except to deliver Company services. 

  3. We may release information when it’s appropriate to comply with the law or enforce our site policies.

  4. Our third-party processors may be located internationally. Please be aware that such countries may not have the same level of data protection; however, our collection, storage and use of your personal data will continue to be governed by this Privacy Policy.

9. HOW WE STORE AND PROTECT USER INFORMATION.

  1. Company securely stores your data at our location in Chester Springs, Pennsylvania. We have implemented security measures designed to protect your visit to the Website. These include: 

  • All payment information is encrypted. 

  • All information you provide to us is secured and password protected. 

  • Regular software updates are performed to prevent security breaches.

  • Regular hardware updates are performed.

10. DATA RETENTION. 

We will keep your data for as long as we are operational. Once this time period has expired, we will delete your data.

11. YOUR CALIFORNIA PRIVACY RIGHTS.

  • If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa 

  • Under the CCPA, California residents have the right to opt-out of the sale of personal information about them or their household, such as their name, postal or email address, and other personal identifying information. The right is subject to certain exceptions. For example, it does not apply to information that we share with certain third-party service providers so they can perform business functions for us or on our behalf. You may opt out by emailing joan@thedogabidesllc.com.

  • We have never sold any personal information.  Our policy is that we do not and will not sell your personal information, unless you give us your consent or direct us to do so. 

12. RIGHT TO OPT OUT. You may have agreed to receive marketing material from the Company and have consented to the Company disclosing your information to third parties for marketing purposes. You may opt out at any time. 

13. YOUR DATA PROTECTION RIGHTS.

  • The Right to be Informed:This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.

  • The Right to Access: This is your right to see what data is held about you by a Data Controller.

  • The Right to Rectification: You have the right to have your data corrected and amended if what is held is incorrect in some way. You can request that we correct any information that you believe is inaccurate or request that we complete information that you believe is incomplete.

  • The Right to Erasure: Under certain circumstances you can ask for your personal data to be deleted. This is also called “The Right to be Forgotten.” This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.

  • The Right to Restrict Processing: This gives you the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.

  • The Right of Portability: you have the right to ask for any data supplied directly to the Data Controller by you, to be provided in a structured and commonly used format. You may request copies of your personal data from us. You may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. We may charge a small fee for this service or for any copies requested.

  • The Right to Object. You have the right to object to further processing of your data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.

  • Rights in Relation to Automated Decision-making and Profiling: You have the right not to be subject to a decision based solely on automated processing.

  • Right Not to be Subject to Discrimination for the Exercise of Rights: The Company will not refuse goods or services to individuals who exercise their consumer rights.

If you would like to exercise these rights, please contact us at joan@thedogabidesllc.com

14.CHANGES TO PRIVACY POLICY. The date the Privacy Policy was last revised is identified at the top of the Privacy Policy. We reserve to update this policy and if we make material changes to how we treat our users’ personal information we will notify you by email. You are responsible for periodically visiting our Website and Privacy Policy to check for any changes.

15. CONTACT. You may send us an email at joan@thedogabidesllc.com to inquire about our Privacy Policy or to request access to, correct or delete any personal information that you have provided to us.